about the service

helpful with new contracts

Every part of the billmonitor.com service is intended to be helpful.

First, billmonitor.com will help you find exactly the right contract with a series of clearly designed pages that tell you exactly what to do when and give you helpful information about the mobile phone market as you use them.

To be as helpful as possible, billmonitor.com provides two routes to the right contract. For those who want the most precise result, bill monitor can analyse your online mobile phone bills. For those who want the quickest result, billmonitor.com has built the billmonitor.com calculator, the most accurate mobile phone contract calculator in the UK.

When you have found the right contract, billmonitor will help you find the right contract provider and remind you what to ask for (and what to avoid) when you deal with them.

helpful in the middle of contracts

Once you’re on the right contract, billmonitor’s innovative mybillmonitor service, launching later this year, will help you monitor your contract month by month by giving you helpful online bills, far clearer than any network’s or operator’s bills, and by telling you whether that contract is still right for you.

If that contract is still right, mybillmonitor will tell you so. But if you’re using your mobile phone more, or less, or some parts of it more and some parts of it less, mybillmonitor will tell you how you can adjust your contract to make it match you better, and will help you even more by telling you what number to call your network on and exactly what adjustment to ask for.

In some circumstances, a network will not be able to adjust your contract – usually in the first few months of your contract, especially if you want to adjust it downwards (ie pay less). In those circumstances, billmonitor will tell you how to make the most of your contract by telling you exactly how many more calls and texts you can make in a month and not pay more.

And if you come to billmonitor in the middle of a contract, you can immediately sign up to mybillmonitor to see if your current contract is right and, if not, to adjust it to make it more right.

helpful at the end of contracts

When you’re getting close to the end of your contract, mybillmonitor will help you by alerting you to new contracts it has analysed and found to be exactly right for you. And since you now own your handset and may wish to keep using it, those contracts will include SIM-only contracts which reduces the price dramatically.

more helpful than a price comparison site

billmonitor.com is very different to a price comparison site. Price comparison sites ask you for the least information possible to give you the fastest recommendation possible so that you buy as quickly as possible. It’s ok for fridges but not for mobile phones which different people use in very different ways and where those differences, even small ones, make big differences to your monthly bills.

Unlike price comparison sites, you need to spend five or six minutes with billmonitor.com so it can find you exactly right contract. Having said that, it’s still reasonably quick, as simple as it can be given how thorough it needs to be, and gives you much a more meaningful and helpful result than any price comparison site can.

Whether you use the calculator or the online bill analysis, you get a recommendation – the right contract – accompanied by a simple explanation why its right for you, something that price comparison sites can’t provide. That recommendation is followed by a short list of other good contracts, including at one from each operator, all in sharp contrast to the long list of results that price comparison sites throw up.