October 3rd Update
My God, it’s full of graphs!
If you’ve not done a bill assessment on Karoosh, now is definitely the time. Each bill assessment now comes with an extra helping of graphs that break down exactly how you have been using your phone over the last few months. We’re working on expanding these to talk about what your plan costs you, comparing your current plan to what Karoosh forecasts, and plan showdowns. More about these in a future post.
This week also sees a flock of updates to our plans. Since the recent Vodaphone upheaval they are looking much more competitive, but Three are still dominating the pack. Alexei is currently looking to formalize exactly how full of win Three’s tariffs are (using the power of maths), but I’m guessing it’s at least a seven.
Finally, there are a lot of small tweaks to the overall usability of the site. We’ve been getting kind folk into the office under the promise of usability wine and grilling them about how the site makes them feel. Overall I think it’s a big improvement and the site is beginning to shape up quite nicely.
October 7th, 2008 at 3:57 pm
Three’s plans do seem pretty good, but I’ve heard lots of people say they had a bad time with them, and that customer service wasn’t what it could be. Is there some way in which you could factor in this sort of ‘customer satisfaction’ into your rating system? I realise there are lots of other sites out there that focus on consumer ratings, but I think it would be a useful addition to the already very-clever analysis that Karoosh provides.
October 7th, 2008 at 4:09 pm
Sure can. It’s just another metric to the mighty engine!
December 1st, 2008 at 10:39 am
Nice post u have here
Added to my RSS reader