Traffic Spike
Friday, May 22nd, 2009Following our OFCOM announcement we’ve had a massive influx of new traffic. Hello to all of you! We’re really, really happy to see our site getting so much attention (Mrs Monitor is ecstatic, she loves the limelight!) but with it comes a whole heap of new challenges. A lot of you have information in your phone bills that we’ve never seen before so it’s going to take us some time to teach the system about all the new kinds of calls that it is seeing.
Most people who use the site won’t even notice that we’re busy, but for some of you, the site might slow down and your assessments might take a long time to get back to you. We’re really sorry about this and we’re working super hard to make sure that this happens for as few people as possible. If you’re unhappy with any part of our service, drop us a line on twitter or email us at feedback@billmonitor.com and we’ll do our best to get back to you.