Case studies

Billmonitor helps to increase Oxford Street Connection’s efficiency

BILLMONITOR | MARCH 9, 2018

Oxford Street Connections (OSC)

Oxford Street Connections (OSC) is an independent mobile phone agent that helps businesses and corporations deal with their mobile network operators. OSC has deals with all the major networks and has access to exclusive business tariffs, which enables them to give their clients the best options.

Using Billmonitor’s software has enabled OSC to service more clients with increased efficiency and has given them a competitive market edge. In addition, the partnership has improved OSC’s client retention rate, as it has allowed them to provide clients with more in-depth assessments of
exceptional mobile phone usage and spend items.


Founder and director of Oxford Street Connections Ltd. Maurice Fermoy says:

Billmonitor saves me a lot of time. Its detailed analysis of Data, Voice, Roaming and International Calls by users allows me to gain a comprehensive understanding of a clients’ profile and their key issues. I can analyse and prioritise the plan recommendations to find one that meets my client’s needs, offers good savings and allows a meaningful handset fund.

 

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Billmonitor team