Case studies

Premier Freight Services Ltd


Premier Freight Services Ltd

Following a period of growth and change, Premier Freight’s contract became inherently flawed and inefficient as it focused on cheap single tariff contracts, which were not fit for purpose. This led to inevitably high out-of-allowance charges as the users exceeded their voice and data quotas, a problem made worse by the size and complexity of Premier Freight’s mobile phone bills.

The company was being charged thousands of pounds each month in additional charges with no way of identifying the connections that required increased allowances.

In December 2018, while still in contract with O2, Premier Freight became frustrated with the limited results and information being provided by their independent mobile phone agent and appointed Billmonitor to provide an active account management solution. Using our bespoke Usage and Spend Reports, Billmonitor identified errant connections and upgraded relevant tariffs while still in contract, replacing huge excess charges with small incremental tariff costs.

This resulted in instant within-contract CASH-FLOW SAVINGS OF 31% through tariff optimisation with PROJECTED COMBINED SAVINGS OF 60-70% on contract renewal.

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The Billmonitor team