Case Study
Capital City College Group (CCCG)
Key results
-
Significantly simplified mobile phone arrangements with monthly usage and spend analysis and detailed cost centre reporting going forward.
-
Initial cash saving of 15% whilst still in contract were followed by successive improvements over the project period.
-
The project delivered total cash cost savings of 78% and a 72% increase in the handset fund, i.e. total net contract cost savings of 76%.
About Capital City College Group
Capital City College Group (CCCG) is the largest further education provider in London, and the third largest in the UK, with three colleges – City and Islington College, Westminster Kingsway College and the College of Haringey, Enfield and North East London – and a training arm delivering apprenticeships and courses for employers, Capital City College Training. CCCG also helped found Visionnaires, a social enterprise for entrepreneurs, and 01 Founders, a unique coding school.
Challenges
With a history dating back to 1828, the group’s formal formation as Capital City College Group in 2016 brought together three colleges with ten centres across London and with it three different mobile phone contracts with three different networks, all with a wide range of contract end dates.
The central Technology, Infrastructure & Service team was faced with varying billing information from the networks, making it very difficult to monitor and manage the 452 mobile phone connections.
Solution
Using the unique Billmonitor software, Billmonitor identified significant cash-saving actions:
-
Billmonitor devised a plan for contract consolidation over the next 24 months, taking account of the wide range of contract-end dates.
-
Identification of dormant connections, which could be disconnected with no termination charges, realising immediate cash savings of 15% whilst still mid-contract.
-
A new discounted public sector contract, delivering a significant reduction of the monthly cash costs while also securing an increased handset fund.
-
Ongoing monitoring and reporting improved CCCG’s decision making, ensuring that connections were recycled and excessive out-of-allowance costs avoided.
“We were very impressed with the detailed analysis that Billmonitor was able to produce. The project plan was clear and their ability to produce monthly usage and spend reports were very helpful for our internal decision-making processes.
I don’t think that we would have been able to achieve this kind of savings without Billmonitor’s support.”
Jeremy Wells
Director of Technology, Infrastructure and Service, Capital City College Group
