Case Study
Cleanology Ltd
Key results
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Bill Audit - Comprehensive review of the actual usage and spend to confirm that all charges were business related.
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Addressing the excess data issue while in contract and realizing an instant SAVING of 45%.
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Handset fund increased for the new 24-month contract.
About Cleanology
Cleanology provides professional office and commercial cleaning services, as well as property maintenance and support services across London and Manchester to some of the world's most famous brands.
The brief challenge
Identify and address the reason for the exceptionally high costs, and deliver lower monthly costs while also securing a meaningful handset fund on the upcoming renewal.
“The issue of excess data charges is often difficult to identify, particularly in the case of contracts with shared data allowance. As new employees join the existing mobile phone contract, the need to increase the data allowance is often overlooked... and the networks have no interest in offering a solution when it happens. We regularly see that this issue is compounded by sloppy contract implementation by the networks or cryptic descriptions in the invoices. Using the Billmonitor software allows us to identify the reasons for excess charges and to take corrective actions, whether it is excess data, voice, international calls or roaming charges.”
Jamie Boulton
Senior Account Manager, Billmonitor Ltd
