Why billmonitor is secure
At billmonitor, our most important asset is our relationship with you.
Only you can make spending decisions
billmonitor will only analyse your bills - billmonitor will never make any changes to your mobile billing account, and it will not carry out any commercial transaction on your behalf.
Only you can make spending decisions.
Your personal information won't be sold to or shared with any other party
Your personal login and billing information stays securely with billmonitor - billmonitor will never sell your billing data or other personal information to any other party or share it with anyone.
billmonitor is a Registered Data Controller (Z1431613), you can rest assured your personal data is managed securely in accordance with the GDPR and the Data Protection Act 2018.
Bank-level data encryption for your mobile billing data
Your mobile billing data is stored securely using 256-bit Advanced Encryption Standard (AES-256) encryption, which is the standard used for secure online bank account access.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your billing data.
Secure online transactions
The connection between our website and your browser is encrypted and authenticated using a strong industry-standard protocol (TLS 1.2) with strong key exchange (ECDHE RSA with P-256), and a strong cipher (AES 128 GCM) to protect data transmissions including all your personal information.
Look for the padlock! You will know you’re in the “secure” area of our site when you see the “http” portion of the web site address in your browser changes to “https.” The “s” stands for “secure.” In addition, many web browsers use special symbols to indicate that you’re in a web site’s secure area, commonly a closed padlock.
billmonitor is a member of the government's Midata programme
The Department for Business, Energy & Industrial Strategy is working with leading businesses and consumer groups to give individuals more access to, and control over, the data that companies hold on them. The Midata project – part of the Consumer Empowerment Strategy - will allow people to view, access and use their personal and transaction data in a way that is portable and safe. We are proud to be a member of the Midata project.
You can delete your data at any time
Your personal information is yours. You can remove it any time you want by sending an email to firstname.lastname@example.org informing us of your wish to delete your personal information from the Service. Your personal information will then be permanently expunged from our primary production servers. However, your personal information may also remain on a backup server or media for up to 6 months. Optimor keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. If you have any concern about your personal information or its deletion, you can contact our Data Protection Officer, on email@example.com.