Contact Us

Please select if you are a business or consumer

Phone

Telephone

0800 689 3035

Address

Address

Optimor Ltd, One St Aldates, Oxford, Oxfordshire, OX1 1DE, United Kingdom

Phone

Telephone

0800 689 3609

Address

Address

Optimor Ltd, One St Aldates, Oxford, Oxfordshire, OX1 1DE, United Kingdom


Complaints Policy

If you wish to make a complaint, please email us at feedback@billmonitor.com to tell us about the nature of the problem.

We take all complaints seriously and aim to respond to all messages within 3 working days. We will correct problems as soon as we are able to and will keep you informed of progress if a solution proves to be time consuming.

Some of our services are provided in partnership with third parties, and as such we may pass on relevant details of complaints to them. If your complaint relates to a Mobile service provider rather than to Billmonitor, we will advise you to contact the supplier to make your complaint directly.

Get the cheapest energy deal with Switchd

Switchd does for energy bills what Billmonitor does for mobile tariffs: they find the best deal for you.

Switchd offers a free basic and a paid-for premium service, including automatic contract switching.

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See you soon,

The Billmonitor team