FAQ

Billmonitor says that my account is PAYG – but it’s not. Why does this happen?

<< Billing and bill analysis

Billmonitor looks for obvious signs that your account is a PAYG account, such as options to top up your credit. Please check your account details to ensure that you have given Billmonitor the correct account. If you’re sure that you have and Billmonitor is still reporting that you have a PAYG account, please contact us at feedback@billmonitor.com or simply click here.

 


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The Billmonitor team