FAQ

How do I leave my current contract right now, before it expires?

<< How to switch networks

It’s often prohibitively expensive to terminate your current contract before the minimum contract term. However, if you are determined to leave and pay the fee anyway (perhaps your anticipated savings are higher than what you’ll pay to exit), it’s now relatively easy to find out what those costs will be. Simply text 'INFO' to 85075.

Your current provider is required to send you a response with the requested info within one minute. The reply from the provider must contain any relevant information about early contract cancellation charges, as well as any remaining balance on the account for Pay-As-You-Go customers. You will still need to call your provider if you have more than one connection on the same contract.

For a step by step on how to leave a network, you can view our knowledge base here.

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See you soon,

The Billmonitor team